Privacy Policy
Last updated: February 2026
This privacy policy explains how Ash Ecology & Environmental Ltd (trading as floodriskreport.ie) collects, uses, and protects your personal data when you use our website or contact us for services.
Who We Are
Ash Ecology & Environmental Ltd is a company registered in Ireland. We provide flood risk assessment and ecological consultancy services.
Contact: info@ashecology.ie
What Data We Collect
When you submit a quote request through our website, we collect:
- Your name
- Email address
- Phone number
- Site address or Eircode
- Planning reference (if applicable)
- Description of your project
We do not collect any data automatically through cookies or tracking beyond basic server logs maintained by our hosting provider (Netlify).
Why We Collect Your Data
We collect your personal data solely for the purpose of:
- Responding to your enquiry
- Providing you with a quotation
- Delivering our flood risk assessment services if you engage us
- Communicating with you about your project
We will not use your data for marketing purposes without your explicit consent.
Legal Basis for Processing
Under GDPR, we process your data on the basis of:
- Legitimate interest: To respond to your enquiry and provide quotations
- Contract: To deliver services you have engaged us to provide
- Legal obligation: Where we are required to retain records for tax or regulatory purposes
How We Store Your Data
Form submissions are processed through Netlify Forms and stored securely on Netlify's servers. We also receive form submissions via email. Your data is stored securely and access is limited to staff who need it to respond to your enquiry or deliver services.
How Long We Keep Your Data
- Enquiries that don't proceed: We retain your contact details for up to 2 years in case you wish to follow up, then delete them.
- Completed projects: We retain project records for 7 years as required for professional indemnity insurance and potential planning queries.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by:
- Netlify: Our website hosting and form processing provider (US-based, Privacy Shield certified)
- Email provider: For communication purposes
We may share project-related information with planning authorities or other consultants if required to deliver our services, but only with your knowledge.
Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate data
- Erasure: Ask us to delete your data (subject to legal retention requirements)
- Restriction: Ask us to limit how we use your data
- Portability: Request your data in a portable format
- Object: Object to processing based on legitimate interest
To exercise any of these rights, contact us at info@ashecology.ie. We will respond within 30 days.
Complaints
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Website: www.dataprotection.ie
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
Ash Ecology & Environmental Ltd
Email: info@ashecology.ie
Phone: 087 417 3832